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Practice Management

Joanna Thatcher

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Our receptionists are fully trained to help you make best use of our service. Please treat them courteously and be patient if you are kept waiting. Sometimes receptionists need to ask questions to find out how urgent your problem is. This helps them to help you.

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