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Same Day Access

Same Day Access to the surgery is changing from the 23rd April. 

Please help us to provide a safe and sustainable service in the context of increasing demand.

If you need help or advice please telephone the surgery between 8 am and 11 am. After this time only problems requiring immediate medical attention will be addressed.

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PLEASE ALLOW 2 WORKING DAYS FOR BOTH REPEAT PRESCRIPTIONS & MEDICAL CERTIFICATES AND REMEMBER TO TAKE WEEKENDS AND BANK HOLIDAYS INTO ACCOUNT.

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The Surgery will be closed between 15:30 and 18:30 on Tuesday 15th May 2018 for mandatory staff training. 

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 GP Cover when we're closed - For details see section under further information at the bottom of this page.

 

 

We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments may be at a different site e.g.  the urgent treatment centre at RBH.

 

WESSEX HEALTHIER TOGETHER -

This website provides useful information and resources for parents & carers of young children to ensure they receive the "right care at the right time from the right person". 

Please click on the link to find out more:  Wessex Healthier Together

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FRIENDS AND FAMILY SURVEY:

Take our friends and family survey by using this link

www.leavemyfeedback.com/4682

 

ONLINE ACCESS TO GP SERVICES:

Please follow ONLINE SERVICES link under Further Information at the end of this page.

 

All patients at this practice are allocated a named GP (this is your registered GP). Should you wish to know who this is please ask the receptionist or clinician at your next visit.   You are still able/welcome to book appointments with the GP of your choice but your registered GP is responsible for your overall care.  

 Introducing the Electronic Prescribing Service

James Fisher Medical Centre has introduced the Electronic Prescription Service. This should make collecting repeat prescriptions easier and more convenient for you as this service gives you the option to ‘nominate’ the pharmacy you choose to get your regular medication or appliances from. Your GP will then send your prescription electronically to them directly and your medication will be ready for you to collect in about two working days. This will therefore save you a trip to the surgery just to collect a prescription form.

Further details are available in the information sheet below. 

EPS Patient Information Sheet

 

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Access

There is suitable access for disabled persons and a reserved parking place. If you require assistance, please ring the bell or ask at reception. There is a washroom for disabled persons in the surgery; please ask at reception for details.  The surgery is served by Yellow Bus route number B3.

UNSURE WHICH NHS SERVICE IS RIGHT FOR YOU 

Please download this leaflet which will help you get the right treatment for your symptoms.  Choose_Well_Leaflet.pdf

REMEMBER - The Emergency Department is for life threatening illnesses and injuries only.

(Site updated 18/05/2018)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website